FAQ
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
TERMS & CONDITIONS
CUSTOMER CARE
I’m a Customer Care section. I’m a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.
I'm the second paragraph in your Customer Care section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
WHOLESALE INQUIRIES
I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
PRIVACY & SAFETY
I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments
SHIPPING & RETURNS
SHIPPING POLICY
I’m a Shipping Policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!
I'm the second paragraph in your Shipping Policy section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
RETURN & EXCHANGE POLICY
I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.
I'm the second paragraph in your Return & Exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.
SAVE 20%
EVERY PURCHASE. EVERY TIME.
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PAYMENT OPTIONS
PAYPAL
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@PHASECREATIVESTUDIOS
CASHAPP
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$PHASECREATIVESTUDIOS
ZELLE
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KLARNA
Buy Now, Pay Later in 30 days or in three equal payments that are automatically collected every 30 days from your debit or credit card.
The total amount charged to your card is no greater than if you simply paid for the entire purchase up front (provided the agreed payment schedule is followed) Late fees may apply. Pretty great, huh!
PAY IN 30 DAYS OR IN 3 PAYMENTS, INTEREST-FREE
AFTERPAY
Buy Now, Pay Later in 30 days or in three equal payments that are automatically collected every 30 days from your debit or credit card.
The total amount charged to your card is no greater than if you simply paid for the entire purchase up front (provided the agreed payment schedule is followed) Late fees may apply. Pretty great, huh!
PAY IN 30 DAYS OR IN 3 PAYMENTS, INTEREST-FREE